POLICIES

A booking deposit may be collected at the time of booking. This is applied to your original corresponding appointment when you receive your treatment. This is non refundable and forfeited if you do not make your originally scheduled appointment or show up 15+ min late, as we may no longer be able to accommodate due to time constraints. Special circumstances may be allowed to roll it over to your next appointment, but this needs to be discussed ahead of time and not assumed.

It’s important to understand that when forgetting or cancelling appointments without giving enough notice, businesses lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services.

For the benefit and respect of all our clients and professionals, booking appointments are subject to the following terms:

 

• You may cancel or modify your appointment without charge anytime in the 24 hours preceding the start time of your appointment, less booking fees through your client portal (linked below).
• Less than 24 hours notice to reschedule/or cancel an appointment is considered a “Late Cancellation” and will result in a charge of $50
• If you do not cancel your appointment or do not show up for your scheduled appointment, or cancel within 4 hours of the appointment start time, you will be considered a “No Show” and charged up to 50% of the scheduled service(s) or a minimum of $100.
• Appointments that are booked within the 24-hour period are still subject to the cancellation policy.
• Late arrivals (greater than 50% of the appointment time) may be charged the full price of the scheduled service(s) even if there is not enough time to render them.

As a courtesy, appointment confirmation messages are sent out multiple times within the 48 hours proceeding your appointment start time via SMS and email, to the contact information given at time of booking.

Failing to respond to those confirmation messages could result in your appointment slot being given to another client or applicable fees being charged

Client portal:

https://blvd.app/@cheekymedspa/login

Payment is due in full for all treatments at the time of service and is non‐refundable.

I understand this procedure is “elective” and not covered by insurance and that payment is my responsibility. Any expenses which may be incurred for medical care, that I elect to receive outside of this office, such as, but not limited to , dissatisfaction of my treatment outcome, will be my (the patients) sole financial responsibility.

We require payment in full on the day of your procedure unless other arrangements are discussed.

We conveniently accept Cash, Visa, MasterCard, American Express, and Discover credit cards as well as Cherry and CareCredit payment plans. When using any third party finance source, a 5% fee will be applied. This allows us to offer you zero interest payment plans.

All vouchers, packages, pre-paid services, gift cards, gift certificates, and account credits issued are subject to expiration dates. Vouchers generated from purchased packages will expire one (1) year from the date of purchase unless otherwise stated in writing. Vouchers generated from recurring monthly memberships expire one (1) month from the date of purchase.

Pre-paid services/products, gift cards, gift certificates, and account credits will expire 1 year from purchase/issue date. All of the aforementioned items are the clients responsibility for tracking. You can view these in your patient portal. Cheeky is not obligated to provide notifications or reminders prior to expiration. All sales of vouchers, packages, gift certificates, gift cards, and membership services are final. Once items are expired and no longer valid, they may not be redeemed, extended, transferred, or reinstated under any circumstances.

Client portal:

https://blvd.app/@cheekymedspa/login

If you choose not to complete a package series, or are unable to for any reason, remaining funds may be transferred toward another service under certain stipulations. No cash, credit card, gift card refunds or reversal of a third party transaction will be issued. Once any voucher within a package has been used, the entire package will be recalculated as if each redeemed (redeemable) service was (is) purchased at the full, regular price, rather than the discounted package rate. All promotional discounts, special pricing, or package incentives associated with the original package purchase will be forfeited. The client will be responsible for the difference between the discounted and regular pricing for any services rendered. The remaining balance, after this adjustment, may then be applied toward an account credit and/or applied toward another service.

Voucher packages may only be converted to account credit if:

1. The vouchers have not expired, and
2. None of the vouchers within the package have been redeemed, and
3. All above stipulations are met.

Skin care products, treatments and gift certificates are not refundable or transferrable.

A $25.00 fee will be incurred for returned checks.

All prices are subject to change, but we will always try to inform you of any changes via email, social media, SMS, or any other form of communication.

We recommend arriving 10 minutes prior to your appointment. As much as we desire to accommodate you if you should arrive late for your appointment (more than 15% of the scheduled time), we may have to condense your treatment or reschedule it to avoid inconveniencing clients scheduled after you. This reschedule will forfeit your booking deposit.

I authorize Cheeky Medspa and staff representatives, to take photographs and/or videos of my body for medical purposes to be used for my patient care, marketing, literature and/or case presentations. I understand that they may be used for print, visual, electronic media, and/or marketing on behalf of Cheeky Medspa. I will not be identified by name in any of the published materials. I understand that this photography release is mainly for the purpose to show the progression of my medical treatments. I will notify Cheeky Medspa If I do not want these images used on social media but still know that they are needed to be taken for this medical treatment. Video surveillance is utilized by Cheeky for the safety of our patients and staff. There are recording devices throughout the entire interior and exterior of the facility, including patient rooms. In the treatment rooms there is sound being recorded (video is blocked during business hours with a privacy shutter). By signing this consent, I am agreeing to this and am releasing Cheeky Medspa from any and all claims regarding the use of the photographs or video surveillance. All cameras are open to full view, none are hidden.

To maintain the tranquility of our Medspa please select the vibrate option on your cell phone. Cheeky Medspa consistently strives to offer safe, effective and compassionate care to our patients and clients. If you experience any problems with your service or products, please notify us immediately.